Privacy Policy

Effective Date: 2024-09-04

Welcome to HanziWiz! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully.

1. Information We Collect

We may collect and process the following types of personal data about you:

Personal Information: Email address, and any other personal information you voluntarily provide when registering or using our App.

Usage Data: Information about how you use the App, such as the features you use and the time spent on the App.

Device Information: Information about your mobile device, including the device model, operating system.

Log Data: Log files that include your referring/exit pages, date/time stamps, and clickstream data.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our App.

To manage your account and provide customer support.

To improve, personalize, and expand our App's functionality.

To analyze usage patterns and trends to improve user experience.

For Academic Research: We may use anonymized data for academic research purposes, including analyzing practice frequency, quiz performance, and learning outcomes to improve educational methodologies.

To comply with legal obligations or respond to lawful requests.

3. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

Consent: You have given your consent for processing your personal data for one or more specific purposes.

Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.

Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Legitimate Interests: Processing is necessary for our legitimate interests, such as to protect the security of our App, to detect or prevent fraud, and to administer our business.

4. Sharing Your Information

We do not share your personal data with third parties, except:

With service providers who perform services on our behalf, such as hosting, data analysis, and customer support, under strict contractual obligations.

In response to a legal request, such as a court order, subpoena, or government demand.

To protect our rights, privacy, safety, or property, and that of our users or the public.

In connection with a business transaction, such as a merger, acquisition, or asset sale.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights Under GDPR

As a user in the European Union, you have certain rights regarding your personal data, including:

Right to Access: You have the right to request access to the personal data we hold about you.

Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.

Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.

Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain circumstances.

Right to Data Portability: You have the right to request the transfer of your personal data to another organization, or directly to you, in a structured, commonly used, and machine-readable format.

Right to Object: You have the right to object to the processing of your personal data under certain conditions.

Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hanziwiz2024@gmail.com

Thank you for choosing HanziWiz. We are committed to protecting your privacy and ensuring your data is secure.

Privacy Policy

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